Claimate connects to your PSP or acquirer, gathers the evidence a Wero dispute needs, and submits it automatically — so instant payments don't turn into a manual scramble.
Most merchants still track disputes by hand across email threads and PSP portals. Claimate turns that into one automated flow.
Link your PSP or acquirer once. Claimate pulls every incoming Wero dispute automatically — no manual exports, no missed emails.
Delivery proof, transaction data, and customer communication are compiled into the evidence package the issuer actually asks for.
The case is submitted before the deadline and tracked to a decision. You see win rate and recovered revenue in one dashboard.
Pre-dispute, dispute, and chargeback stages don't follow card-scheme rules. Tools built for Visa and Mastercard don't map cleanly onto them.
Wero is live and expanding across the Netherlands, Belgium, Germany, France, and Luxembourg, with more acquirers connecting every quarter.
Instant payments mean instant expectations. Claimate is built around same-day evidence turnaround, not week-long card-dispute timelines.
Flat monthly tiers, no success-fee guesswork. Embedded pricing for PSPs and acquirers follows in a later phase — get in touch if that's you.
All prices exclude VAT. Founding Pilot pricing converts automatically to Starter after 6 months, with 14 days' notice — cancel anytime before then.
Claimate works standalone for merchants who accept Wero, and as an embedded layer for PSPs and acquirers who want dispute automation built into their own platform.
Connect your Wero-enabled PSP account and let Claimate handle every dispute from notification to decision.
White-label or embed Claimate's dispute engine into your existing merchant portal — no build required on your side.
We're onboarding a small group of Wero merchants and PSPs to shape the product. No cost, no lock-in.
Book a pilot callNot on our outreach list yet, or not ready to talk? Get notified as we roll out.